Privacy Policy

01 Introduction

Welcome to IPTV United Kingdom ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website iptvunitedkingdom.online and use our IPTV subscription services.

By accessing or using our services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our website and services immediately.

02 Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, billing address, and payment details provided during subscription or checkout.
• Account Information: Username, password, subscription plan, and service preferences.
• Device & Usage Data: IP address, browser type, device type, operating system, and viewing patterns to optimize streaming quality.
• Payment Information: Processed securely through third-party payment gateways. We do not store full credit card details on our servers.
• Communication Data: Records of emails, support tickets, and live chat conversations for customer service purposes.

03 How We Use Your Information

Your information is used strictly for the following purposes:

• To create and manage your IPTV subscription account.
• To process payments and send billing confirmations.
• To deliver streaming content and optimize playback quality based on your device and network.
• To provide customer support and respond to inquiries.
• To send service updates, promotional offers, and important account notifications (you may opt out of marketing emails at any time).
• To detect and prevent fraud, abuse, or unauthorized access to our platform.

04 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. These include:

• Essential Cookies: Required for the website to function properly (e.g., login sessions, cart functionality).
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign performance.

05 Data Sharing & Third Parties

We respect your privacy and do not sell your personal data. We may share limited information with trusted third parties only when necessary:

• Payment Processors: To securely handle transactions (e.g., Stripe, PayPal).
• Hosting & CDN Providers: To ensure fast and reliable content delivery.
• Analytics Services: To monitor website performance and user engagement.
• Legal Authorities: When required by law, court order, or to protect our rights and users' safety.

All third-party partners are contractually obligated to handle your data securely and in compliance with applicable privacy laws.

06 Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure server infrastructure with regular security audits and updates.
• Restricted access to personal data — only authorized personnel can access it.
• Regular monitoring for suspicious activity and potential security breaches.

07 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Account data is kept for the duration of your active subscription plus 12 months after cancellation for legal and accounting purposes.
• Payment records are retained for 6 years in accordance with UK tax regulations.
• Support communications are stored for 2 years to assist with recurring issues and service improvements.

After these periods, your data is securely deleted or anonymized.

08 Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limitation on how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at privacy@iptvunitedkingdom.online. We will respond within 30 days.

09 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take immediate steps to delete that information.

10 International Data Transfers

While our primary operations are based in the United Kingdom, some of our service providers may process data outside the UK/EEA. In such cases, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data in accordance with UK GDPR requirements.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any significant changes will be communicated via email or a prominent notice on our website.

We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• Email: privacy@iptvunitedkingdom.online
• Website: iptvunitedkingdom.online